At Broad Leaf Villas the health of our guests and team are of upmost importance. We are blessed with the lovely garden space and private verandas at the Villas to allow guests to have plenty of room to physical distance.
We recommend all visitors to the island to check the current travel situation on the Island and take out appropriate travel insurance to mitigate any risks that may occur when travelling during the pandemic. Our normal cancellation policies apply during this time, unless guests are impacted by border closures and can not physically come to the island we can hold a credit for 12 months for when it is safe to travel again.
15 days or less prior to arrival – 100% of tariff for booking – less than 30 days prior to arrival – 50% of tariff for booking
We encourage all guests the option to self-check in prior to arrival to limit the check in process.
On arrival, guests are met at the airport by Baunti or Pinetree Tours who also have your safety top of mind with their COVID-19 safe practices to transfer you to the Villas.
When you arrive at the Villa’s you will have already checked in on-line so the only paperwork you need to do is your hire car forms (if you have hired a car for your stay).
To keep everyone safe, no team members will enter your villa during your stay.
We have two shared facilities on the property which are cleaned regularly and to a COVID-19 Safe standard and have a limit of one person in the laundry and bin area at one time to allow for physical distancing.
All our staff have been trained and our procedures and practices have all been updated to be recognised as a COVID-19 safe business.
Norfolk Island has been very fortunate to date and has remained COVID-19 free.
At Broad Leaf Villas we encourage all guests and team members to adhere to recommended hygiene practices and to physical distance to keep our little community safe.